Privacy Policy

Last Updated:

This Privacy Policy describes how Purgeeactive, operating at purgeeactive.world, collects, uses, stores, and protects personal information when you visit our website, purchase online workspace audit services, or communicate with our team. By accessing our website or engaging our audit products, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for your personal information is Purgeeactive, located at 8100 Washington Ave Ste 220B, Houston, TX 77007, United States. For privacy-related inquiries, you may contact us at message@purgeeactive.world or by phone at +17133323858.

2. Scope of This Policy

This Privacy Policy applies to all personal data processed in connection with our online workspace audit services, including the Essential Workspace Scan, Comprehensive Audit Pro, and Enterprise Flow Assessment packages. It covers data collected through purgeeactive.world, email correspondence, phone communications, and any platform access granted during an audit engagement.

3. Information We Collect

We collect information necessary to deliver workspace audit services, respond to inquiries, process orders, and improve our offerings. The categories of data we may collect include:

• Identity and contact data, such as your full name, job title, company name, email address, phone number, and mailing address.
• Account and billing data, including payment information processed through secure third-party payment processors, invoice details, and purchase history related to audit packages.
• Workspace and audit-related data, including platform configurations, tool inventories, user access lists, workflow documentation, interview responses, and usage metrics you provide or authorize us to review during an audit.
• Technical and usage data, such as IP address, browser type, device information, pages visited on purgeeactive.world, referral sources, and cookie data as described in our Cookies Policy.
• Communication data, including messages submitted through our contact form, email threads, call recordings where permitted by law, and support tickets.

4. How We Use Your Information

We use personal information for the following purposes related to our workspace audit products and services:

• To deliver, manage, and fulfill online workspace audit engagements, including generating findings reports, conducting follow-up consultations, and providing implementation guidance.
• To respond to inquiries, send service updates, schedule kickoff calls, and communicate about your audit timeline and deliverables.
• To process payments, issue invoices, manage refunds in accordance with our Return Policy, and maintain financial records.
• To analyze aggregated usage patterns, improve our audit methodology, develop new service features, and enhance website functionality.
• To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• To detect, prevent, and address fraud, unauthorized access, security incidents, and other harmful activity.

5. Legal Basis for Processing

Depending on your jurisdiction and the nature of processing, we rely on one or more of the following legal bases: your consent, such as when you check the consent box on our contact form or agree to cookies; performance of a contract, when processing is necessary to deliver purchased audit services; legitimate interests, including improving our services, securing our systems, and conducting business operations that do not override your rights; and legal obligation, where processing is required by applicable law.

6. Workspace Data Handling During Audits

During an online workspace audit, you may grant Purgeeactive access to platform exports, administrative dashboards, or documentation containing information about your organization. We treat all workspace data as confidential. Access is limited to assigned audit specialists who require the data to perform their duties. We do not sell workspace data to third parties. Audit findings are compiled into reports delivered exclusively to authorized contacts within your organization unless otherwise agreed in writing.

We apply data minimization principles, collecting only information relevant to the scope defined in your audit package. Upon completion of an engagement, workspace data is retained only as long as necessary for deliverable support, quality assurance, and legal compliance, after which it is securely deleted or anonymized.

7. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties under strict contractual obligations, including:

• Service providers who assist with payment processing, cloud hosting, email delivery, analytics, and customer support tools.
• Professional advisors such as accountants, auditors, and legal counsel bound by confidentiality obligations.
• Government authorities, courts, or law enforcement when required by law or to protect our rights and the safety of others.
• Successors in the event of a merger, acquisition, or sale of assets, provided the recipient agrees to honor this Privacy Policy.

8. International Data Transfers

Purgeeactive is based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States or other countries where our service providers operate. We implement appropriate safeguards, including standard contractual clauses and security measures, to protect personal data during international transfers.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to twenty-four months. Audit engagement records, including reports and correspondence, are retained for up to seven years for legal, tax, and quality assurance purposes. Marketing preferences and cookie consent records are retained according to applicable requirements. When retention periods expire, data is securely deleted or anonymized.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and obtain a copy of personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of personal data, subject to legal retention requirements.
• The right to request restriction of processing in certain circumstances.
• The right to receive personal data in a structured, commonly used format where technically feasible.
• The right to object to processing based on legitimate interests or for direct marketing purposes.
• The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at message@purgeeactive.world. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

11. Children's Privacy

Our workspace audit services are designed for business professionals and organizations. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Security Measures

Purgeeactive implements administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, secure storage, employee training, and regular security assessments. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links

Our website may contain links to third-party websites, including Google Maps embeds and platform documentation. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on purgeeactive.world with a revised last updated date. Material changes will be communicated through prominent website notice or direct communication where appropriate.

15. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact Purgeeactive at message@purgeeactive.world, call +17133323858, or write to us at 8100 Washington Ave Ste 220B, Houston, TX 77007, United States. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.